Sustainability & Impact at Zoom

Explore how Zoom delivers happiness and positive impact through our platform and people.

See the FY25 Impact Report

Environment

Global sustainability in action

Zoom is actively reducing our environmental impact through smarter operations and workplace environments.

Nearly 10,000 lbs of electronics repurposed and recycled and 2,000 computers donated to nonprofits for reuse
Global renewable energy coverage for our Equinix data centers was 94%
London Experience Center targeting LEED v4 Gold certification standards

Human connection driving positive change

Zoom Cares, the global social impact arm of Zoom, addresses community issues including technology for good, education and economic opportunity, and climate solutions.

In 2024, Zoom was honored to be recognized by B2B intelligence platform TrustRadius for its leadership in community giving.

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Donated over $3.2M to dozens of organizations across 11 countries to support their missions and received the Tech Cares Award from TrustRadius.

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Donated over $1 million worth of Zoom licenses to 37 non-profit organizations globally to power their work

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Contributions of over $850,000 through employee-led giving to 1,245 nonprofits to drive impact

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Governance

Building innovation and trust with customers

Zoom AI Companion improves human collaboration and productivity; read this security and privacy whitepaper for more information on how Zoom AI Companion handles customer data.
Visit the comprehensive set of compliance certifications and attestations in place to maintain security, privacy, and compliance of Zoom’s products and services.
Zoom supports the free and open exchange of thoughts and ideas, and expects our users to follow our Acceptable Use Guidelines to foster freedom of expression in a safe environment.

A message from Zoom’s CEO:

Zoom’s commitment to care extends to our customers to deliver limitless human connection. We’re proud to share the continuous evolution of our product, sustainability, and social impact efforts to drive our mission.

Eric S. Yuan Founder and Chief Executive Officer of Zoom

This year’s Impact Report comprehensively brings together our company outlook, sustainability strategy and operations, governance approach, social impact, data security, and privacy practices for Zoom in FY25.

Read the report